When you create an account with us, purchase a product either online or in-store, contact us or sign up for our EcoFillosophy Loyalty Program, we may collect a variety of information including your name, mailing address, email address, phone number, contact preferences and credit card information.
When you share your content with family and friends using our products, send gift certificates and products, or invite others to participate in our services, we may collect the information you provide about those people such as name, mailing address, email address and phone number. EcoFillosophy will use such information to fulfill your requests and provide the relevant product or service as requested.
How we use your information
The personal information we collect allows us to keep you posted on EcoFillosophy’s latest product announcements, updates, and upcoming events. If you don’t want to be on our mailing list, you can opt-out anytime by updating your preferences or contacting us at [email protected].
We also use personal information to help us create, develop, operate, deliver and improve our products, services, content and advertising, and for loss prevention and anti-fraud purposes.
We may use your personal information, including date of birth, to verify identity, assist with identification and determine appropriate services.
From time to time, we may use your personal information to send important notices, such as communications about purchases and changes to our terms, conditions and policies. Because this information is important to your interaction with EcoFillosophy, you may not opt-out of receiving these communications.
We may also use personal information for internal purposes such as auditing, data analysis, and research to improve our products, services and customer communications.
If you enter into a giveaway, contest or similar promotion, we may use the information you provide to administer those programs.
How we protect your information
EcoFillosophy takes the security of your personal information very seriously. EcoFillosophy online services such as our online store protect your personal information during transit using encryption. When your personal data is stored by EcoFillosophy, we use computer systems with limited access housed in facilities using physical security measures. iCloud data is stored in an encrypted form including when we utilize third-party storage.
When you visit our social media pages, the personal information you share is visible to other users and can be read, collected or used by them. You are responsible for the personal information you choose to share or submit in these instances. Please take care when using these features.
Your security is important to us. Our Service is hosted by Lightspeed eCom from a secure location, and all data transfers and personal information, including payment data and any private customer data, is transferred via HTTPS secure connections, using Transport Layer Security (TLS) encryption. HTTPS is a secure communications protocol that eliminates the possibility of a third party breach in the communication or your payment information.
Please note that we do not store credit/debit card numbers, nor do we share, sell or rent customer information details with any third parties.